Return Policy

•  Before returning any items to us, you must contact us Prior to shipping by Phone or Email to receive an RMA (Return Merchandize Authorization) number. This number is used to track the returned items.
• NO REFUND WILL BE GIVIN FOR ANY ITEMS RECIEVED THAT DO NOT HAVE AN "RMA" NUMBER.
•  Items must be returned within 60 days from the shipping date.
•  All returned items will be subject to a 20% restocking fee.
•  Shipping charges are non-refundable.
•  Please contact us for restrictions, such as items sold "as is" or used products.
•  If you wish to exchange an item purchased, we will issue a store credit for the full purchase price (not including shipping) and apply this credit to the replacement item(s) after receiving the shipment.
•  If an item is being returned due to the wrong item being shipped. We will either refund your item or offer a store credit. We will also waive the 20% restocking fee.
•  If you have a defective item, we may direct you to send your product back to the manufacturer. Please do not send the item back to us unless you obtain an RMA number and are instructed to do so.

•  We do ship to most countries worldwide.
• All shipping pricing are subject to change.
•  Order will not ship for 2 weeks after placing order
•   If the USPS shipping option is chosen on an order
• •  We are not held responsible for the items if they are damaged by USPS or if they are lost.
  •  USPS is an option to help reduce the shipping cost outside of the United States but choose it at your own risk.
  •  Some items may be on backorder and may take longer to ship

•  We ship to any State in the United States.
• All shipping cost are subject to change.
•  We offer several options for shipping on most items. You order is not guarenteed to ship by the carrier you choose.
•  Most items ship within 1 to 5 business days (Monday - Friday) of the order placed
•  Some items may be on backorder and may take longer to ship ( even up to 4 weeks do to supply and demand). Please contact us to verify your items are in stock before placing order.
• * Orders placed after 1:00pm EST will not ship the same day unless otherwise stated by a Sales Representative.
• * A tracking number is not always available in our office and may take time to receive.

•  Our company excepts Purchase Orders from Educations Centers.  (example: School Districts, Universities, Career Centers, etc.)
•  We must be contacted prior to placing a purchase order to verify order
•  Purchase orders may be placed by fax or by option of Purchase order on our website checkout process. A faxed or mailed letter head must be sent with every purchase order.
•  Purchase orders may take several weeks to complete and payment is due within 15 days of ship date unless otherwise stated.